Privacy Policy
Privacy Policy
Last modified: [08/08/2025]
Introduction
This Privacy Policy outlines the practices of The Clothing Exchange Limited (“we”, “our”, “ClothingXChange” or “the Company”) regarding the collection, use, and disclosure of information from users who access our website at www.clothingxchange.co.uk (“Site”) or otherwise share personal information with us (collectively, “Users”).
We encourage you to read this Privacy Policy carefully and use it to make informed decisions.
Grounds for data collection
We process your personal data (“Personal Information”) based on the following legal grounds under the General Data Protection Regulation (GDPR):
– Performance of a contract with you
– Compliance with legal and regulatory obligations
– Our legitimate business interests
– Your consent (where applicable)
By using our Site, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
What information we collect?
We collect two types of information:
1. Non-Personal Information: This includes unidentifiable information collected via your interaction with our Site, such as:
– Browser and device type
– Language preference
– Operating system
– Pages visited and actions taken
– Time and date of access
2. Personal Information: This includes data that can be used to identify an individual, such as:
– Full name
– Email address
– Phone number
– IP address
– Device identifiers (e.g. MAC address, UUID)
– Geolocation data
– Registration information
How We Collect Information
We collect information from the following sources:
– Directly from you when you register or provide details
– Automatically through your use of our Site
– From third-party services (e.g., analytics or advertising providers)
How We Use the Information
We may use the information for the following purposes:
– Improve our Site and services through analytics
– Provide and operate our services
– Send service-related communications and customer support
– Send marketing and promotional materials (see “Marketing”)
– Display targeted advertisements
– Comply with legal obligations
– Detect and prevent fraud or other illegal activity
Sharing of Information
We do not rent, sell, or share your information except as described here:
We may share data with:
– Subsidiaries and affiliated companies
– Trusted service providers and contractors (e.g., hosting, analytics, marketing)
– Legal authorities or law enforcement as required
We may also disclose information in connection with:
– Legal proceedings or regulatory investigations
– Preventing harm or fraud
– Business transfers, such as mergers or acquisitions
User Rights (GDPR)
You have the following rights under applicable privacy laws:
– Access your personal data
– Request correction of inaccurate data
– Request erasure of your data (“Right to be Forgotten”)
– Object to or restrict processing
– Receive a copy of your data in a portable format
– Lodge a complaint with a supervisory authority
These rights may be subject to legal limitations. To exercise your rights, contact us at the address below.
Retention of Data
We retain personal information only as long as necessary for the purposes described above and to comply with legal obligations. Retention periods depend on the type of data and legal requirements.
Cookies and Tracking Technologies
We use cookies and similar technologies, including Google Analytics, for:
– Session management
– Remembering user preferences
– Site functionality
– Analytics and performance
– Advertising and remarketing
You can control cookie preferences in your browser settings. For more on Google Analytics, see: https://policies.google.com/privacy
Transfer of Data Outside the EEA
Some recipients of your data may be located outside the European Economic Area. When we transfer data internationally, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection.
Third-Party Collection
Our policy applies only to our Site. We are not responsible for the privacy practices of third parties. You should review their privacy policies before providing them with information.
Marketing
We may use your Personal Information for marketing purposes. You can opt out of receiving marketing communications at any time by using the unsubscribe link or contacting us.
Even if you opt out of marketing, we may still send administrative communications (e.g., updates to policies, account-related information).
Advertisements
We may partner with third-party advertising networks that use cookies and tracking technologies to deliver relevant ads.
You may opt out via:
– http://optout.networkadvertising.org/#!/
– http://optout.aboutads.info/#!/
Security Measures
We implement industry-standard security measures to protect your information. While we take reasonable steps, we cannot guarantee absolute security due to the inherent risks of internet usage.
Corporate Transactions
In the event of a merger, sale, or acquisition, your data may be transferred as part of that transaction. The new entity will assume the rights and obligations outlined in this Privacy Policy.
Updates to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Material changes will be posted on this page and effective upon publication. Your continued use of the Site constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your rights, contact:
The Clothing Exchange Limited
27 Old Gloucester Street
London, WC1N 3AX
United Kingdom
